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Privacy Policy

Privacy Policy

Last updated: August 21, 2026

Contents
  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Cookies & Tracking
  5. Newsletter Subscriptions
  6. Sharing of Information
  7. Data Security
  8. Data Retention
  9. Children's Privacy
  10. Your Rights
  11. Third-Party Links
  12. Changes to This Policy
  13. Contact Us
1. Introduction

Health Priority Support ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit healthprioritysupport.com or use our services, how we use it, and the choices you have. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

  • Information you provide to us — name, email address, phone number, service interests and message content when you use our contact form; name, email and preferred frequency when you subscribe to our newsletter; and health-related details you voluntarily share with our care team.
  • Information collected automatically — standard log data such as IP address, browser type, device type, referring pages and pages visited, collected through cookies and similar technologies.
  • Payment and billing information — collected through secure, third-party processors when you pay for a service. We do not store full credit card numbers on our systems.
3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and book appointments
  • Provide, personalize and improve our healthcare services
  • Verify insurance benefits and assist with claims
  • Send you the newsletter content you subscribed to, and appointment or care-related updates
  • Understand how visitors use our website so we can improve it
  • Comply with legal, regulatory and professional obligations
4. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to remember your preferences, keep you signed in where applicable, and analyze site traffic. Most browsers let you refuse or delete cookies; disabling them may affect some website features. We do not use cookies for third-party advertising tracking.

5. Newsletter Subscriptions

When you subscribe to our newsletter (via the subscribe page, the footer form, or the blog page), we store your email address (and, if provided, your name) to deliver the emails you requested. Every email includes a working unsubscribe link, and you can also request removal at any time through our unsubscribe page. Unsubscribes are processed within 24 hours in accordance with the CAN-SPAM Act. Unsubscribing does not affect your access to patient services or care-related communications.

6. Sharing of Information

We do not sell your personal information. We may share information only in the following circumstances:

  • With service providers who perform functions on our behalf (payment processing, email delivery, IT support) under confidentiality obligations
  • With your healthcare providers and insurance companies, with your consent, to coordinate your care
  • When required by law, regulation, court order, or to protect the rights, safety or property of our organization or the public
7. Data Security

We use administrative, technical and physical safeguards designed to protect your information, including encryption in transit, access controls, staff training and regular security reviews. No method of transmission over the Internet is 100% secure, so while we work hard to protect your data, we cannot guarantee absolute security.

8. Data Retention

We keep personal information for as long as needed to provide our services, comply with legal obligations (including healthcare record-keeping requirements that apply to our clinical partners), and resolve disputes. Newsletter subscriber data is retained until you unsubscribe, after which it is removed from our marketing systems within 30 days.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. To exercise any of these rights, or to ask questions about how we handle your data, contact us using the details in section 13. We will respond to verified requests within the timeframes required by applicable law.

11. Third-Party Links

Our website may contain links to third-party websites (such as insurance portals or mapping services). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on this page. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: